Please contact us using below local toll-free numbers with local numbers.If the country you are in is not listed, or if you experience difficulties using any of the toll-free numbers; please call at: + 86-21-20556900; + 86-21-52295600 (callers dialing these numbers might be charged fees.)

  • Hong Kong, China

    For General Enquiry

    800-967-222

    001-800-800-95516

  • Macau China

    0800-801

  • Taiwan China

    00-800-800-95516 (phone call only)

    00-801-863-287

  • Japan

    0034-800-800-287

    Please contact us using above local toll-free numbers with local numbers.

    If the country you are in is not listed, or if you experience difficulties using any of the toll-free numbers; please call at: + 86-21-20556900; + 86-21-52295600 (callers dialing these numbers might be charged fees.)

  • Korea

    001-800-800-95516
    (Korea Telecom supplier)

    002-800-800-95516
    (DACOM supplier only)

    0079-814-800-7159

  • Singapore

    800-860-0028

    001-800-800-95516 (landline call only)

  • Malaysia

    1-800-813-410

  • Thailand

    001-800-800-95516

    0018-001-2066-5999

  • Vietnam

    120-11581

  • Philippines

    00-800-800-95516(PLDT supplier only)

  • Indonesia

    001-803-442-279 (INDOSAT supplier only)

    007-803-011-0893 (PTT Telkom supplier only)

  • UAE

    800-044-49630

  • Brunei

    801-4230
    (Landline Only)