• Merchant Type:

    Travel

  • Merchant Description (provided by the merchant):

    Founded in 2014, Klook is a world-leading travel activities and services booking platform. Klook empowers travelers around the world to discover, book and experience the best things to do anywhere, anytime. It provides a seamless way for travelers to explore popular attractions, tours, local transportation, food, and unique activities on Klook’s website and award-winning app (consecutive Best of Year awarded by Google Play and Apple App Store). Each day, Klook’s travelers indulge in their wanderlust and spontaneity through over 100,000 offerings in more than 400 destinations.

    Get inspired by Klook at www.klook.com, the company blog or @Klook.

  • Duration:

    2022-06-29 To 2023-06-30

  • Preferential range:

    All UnionPay Diamond and Platinum Cards issued outside Mainland China

  • Activity content:

    1.Campaign Details: Get the KLOOK coupons for free, which only can be used in travel and entertainment products showed in specific KLOOK page (Please refer to the offer page for the actual coupon value).


    2.User Flow: 

    1)  Get the Benefit : Login U Rewards Platform

    https://benefit.unionpayintl.com/mobile/#/account/login, find the Benefit and get into ‘Benefit Wallet’.

    2)  Redeem the Benefit : Click “Benefit Wallet” —— Click “Use Now” —— Click ‘Copy’ and “Use Now”—— Transfer to KLOOK page and select travel product—— Register/log in KLOOK account—— Click "Use promo code" and Paste the Benefit Code —— Click "redeem”——Fill in reservation information —— Finish payment with specific UnionPay card.

  • Activity Rules:

    1. Cardholders shall log in U Rewards platform to get the benefit vouchers, and redeem into KLOOK coupons within 30 days from the date of voucher acquisition.

    2. The KLOOK coupons are only applicable for travel and entertainment products in specific KLOOK page with only 60 valid days from acquisition.

    3. Cardholder shall use Eligible UnionPay cards to complete payment (Online Payment function should be supported. Please refer to your issuer banks if you have troubles on payment in KLOOK page).

    4.Each eligible card is limited to 2 benefit vouchers within the benefit period. The benefit vouchers are limited and served based on first-come-first-served.

    5.Each benefit voucher can only be used for one time and is non-transferrable. Each KLOOK coupon only can be used for one time for one ticket. (If the final ticket amount is less than the KLOOK coupon value, the remaining part can’t be used next time).

    6. If the payment currency is different from the KLOOK coupon currency, the value of KLOOK coupon will be transferred to corresponding amount of the payment currency according to the exchange rate of KLOOK system.

    7. UnionPay reserves the right to disqualify the Eligible cardholders to participate in the benefit and cancel or retrieve the benefit that have been issued directly or through the issuing banks without prior notice if the Eligible cardholders exploit system vulnerabilities, use plug-in software, add-ins or any other dishonest means or tools to obtain benefits.
    8. The Benefit is intended for personal use only, and is not transferable. The Benefit cannot be used for any commercial or promotional purposes or any other purposes whatsoever and cannot be redeemed or exchanged for cash, other products or discounts.
    9. The products and services are provided by KLOOK Travel Limited. UnionPay International is neither vendors nor service providers, thus UnionPay International is not responsible for the products or services provided by the merchant. Any obligations and liabilities relating to such products or services and all auxiliary services should be borne by the merchant.

    10. For questions or troubles about KLOOK coupon usage and travel products in KLOOK page, please contact Klook official customer service as follows:
    -Klook online customer service (English, Traditional Chinese: 7*24 hours supported; Simplified Chinese: 8:00-21:00 supported each day)
    -Tel: 0755-36561628 (only Chinese Mandarin: 8:00-21:00 supported each day)
    -WeChat "KLOOK客路旅行" official account (Only Simplified Chinese: : 8:00-21:00 supported each day)
    -Mail: service@klook.com (English, Traditional Chinese: 7*24 hours supported; Simplified Chinese: 8:00-21:00 supported each day)

    11. If you have other questions or need any assistance, please contact UnionPay Customer Service Hotline: 95516 (For Cardholders located in Mainland China) and refer to http://www.unionpayintl.com/en/serviceCenter/hotline/ (For Cardholders located outside Mainland China).


  • Exception Clause:

    1. The terms and conditions of the promotion is applicable to the merchant. Details can be consulted from customer service staff.
    2. UnionPay International is neither vendors nor service providers, thus UnionPay International is not responsible for the products or services provided by the merchant. Any obligations and liabilities relating to such products or services and all auxiliary services shall be borne by the merchant.
    3. Merchants and/or offer may be affected by COVID-19. Details shall be subject to the announcement of the merchant.