UnionPay services since      September, 2004

Local service hotline            0800-801

In Macao, UnionPay cards are accepted at almost all merchants and ATMs.

Macao, featuring rustic and complete historic city, carefree and easy Taipa and Coalone, solemn and holy churches, magnificent Macau-Taopa 3rd Bridge, flashy gambling houses, breathtaking and stimulating F3 racing car, and delicious food, integrates traditional Chinese culture with strong sentiments of Portugal. Why not take your UnionPay card (card number starting with 62) to visit Macau, and appreciate the vitality and energy of such ancient land.

Merchants with the signage of   all accept UnionPay cards. Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.

 

When using co-branded cards, you are advised to choose UnionPay as the routing option to be benefited from the special offers and services provided by UnionPay.

Note：Some UnionPay card acceptors or acquirers route co-branded cards  to corresponding card shcem according to the card BIN, which means co-branded cards transactions aren't routed to UnionPay without selection by cardholders and merchant cashiers. Please refer to the transaction results for the information about transaction routing.

In Macao, UnionPay cards are accepted at almost all ATMs for withdrawing Macao and HK dollars. There are the signage of on these ATMs or the ATM screen, and all provide the interface in Chinese.

 

Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).

ATM commission fee consists of two separate fees: 
(1) Service fee charged by the issuer: please consult your issuer for details.
(2) Service fee charged by the ATM acquirer in Macao: some ATMs will charge commission fee, which is charged by the local banks in Macao and which has nothing to do with UnionPay or the issuer.

Cash withdrawal via debit card results in a lower commission fee.

Select PINs that cannot be easily guessed by anyone.
Never disclose your PIN to anyone who claims to represent the bank or the police.
Be alert to your surroundings before conducting any banking transactions.
Keep a close eye on your credit card during transaction to avoid any illegal activities.
If your UnionPay card has been stolen/lost, please inform the issuer immediately.