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Merchant Type:
Food
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Merchant Description (provided by the merchant):
DiningCity, an online bilingual guide and instant reservation service for premium restaurants,is also the organizer of the "Restaurant Week", an international catering event focusing on high-end catering. DiningCity would offer a reservation platform with plenty of fine restaurants where cardholders can enjoy booking privileges (up to 50% off) for designated restaurants at designated timeslots, VIP offers, and Preferential Price of designated set menus.
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Duration:
2024-09-26 To 2025-08-31
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Preferential range:
All UnionPay Cards issued outside Chinese Mainland
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Activity content:
Enjoy additional one free of charge once buy one buffet/afternoon tea or more at over 80 restaurants of luxury hotels in more than 30 cities across Chinese Mainland, including Beijing, Shanghai, Guangzhou, Shenzhen, Hangzhou, and Chengdu.
Access:
Log in U Rewards Platform and select ‘Starred Hotel Buffet and Afternoon Tea’ to go to the order page.
https://benefit.unionpayintl.com/mobile/#/account/login
Order Process (Achieve the verification code):
1. Select the restaurant, target timeslot and complete the order process after account login.
2. Get into ‘My Bookings’ in the order page, and record down the verification information (SMS/Email notification will be sent out together)
Verification Process:
Go to the restaurants on time and show the verification information to verify the benefit. If cardholders loose the verification information, they can go to U Rewards platform and the order page to get the verification information again.
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Activity Rules:
1. This offer is only applicable to UnionPay cards issued outside Chinese Mainland.
2. When cardholders dine with their companions to enjoy the ‘Starred Hotel Buffet and Afternoon Tea Benefit’, they can waive the net price amount for one person. If the hotel needs to charge additional value-added tax/service fees, fees exceeding the dining items, and other expenses, the cardholder shall bear them themselves.
3. This benefit discount cannot be used in conjunction with hotel merchant promotions, group purchases, and other discounts. The unit price of buffet/afternoon tea is subject to the actual price of the hotel on the day. Please consult the hotel for parking and children's dining policies.
4. This benefit is only available for the cardholder's personal booking and does not support service transfer. Cardholders are required to make service reservations at least 24 hours in advance, and can book the benefit services within 30 natural days. Cardholders can enjoy the benefits once per booking. Cardholders need to wait for the service status to change to 'Completed' before they can book the benefits again. The number of people available for a single reservation is limited to the number of people available during the booked time slot. If the service status cannot be changed in a timely manner, resulting in the inability to book again, you can contact the service provider for assistance.
5. After successful booking, the cardholder will receive notification messages and emails.
6. Cardholders are requested to present a confirmation message or a successful booking page before dining, and use the designated UnionPay card for checkout.
7. Order modification and cancellation: If a reservation needs to be modified or cancelled, the cardholder can re-enter the 'U Rewards' platform and jump to the order page to modify/cancel the order, and must complete the operation 1 hour before the scheduled dining time. Otherwise, it will not be cancelled and will be marked as not attending the reservation by the hotel. It will be deemed that the cardholder has used the benefits and counted towards the number of times the cardholder's benefits have been used. Some hotels have special time requirements for modifying reservations, please refer to the requirements displayed on the website of each hotel for details. If the cardholder's modified time period has expired, there may be a situation where the modification is unsuccessful, and the cardholder needs to reselect the time period or cancel the reservation. To avoid affecting the dining experience, cardholders are requested to dine at the hotel on time according to the booking time. In case of emergencies beyond the platform's modification and cancellation time, cardholders need to contact the restaurant themselves. Order modification and cancellation do not support customer service to make adjustments from the backend.
8. This benefit does not apply to: national legal holidays and the eve period, Christmas Eve/Christmas Day/Valentine's Day/Father's Day/Mother's Day/Halloween/Qixi and other commercial festivals and the eve period, which vary depending on the reception of specific hotels. The hotel list and service information shall be subject to the service content displayed online. Within the scope permitted by laws and regulations, participating hotels have the right to make changes to the content and applicable conditions related to their rights and interests, subject to the information displayed on the online display page. The hotel will adjust the price according to market conditions. If the cardholder finds that the price on other platforms is lower than the cardholder's payment price after enjoying the privilege, this benefit will not refund the difference in any form.
9. In order to enable more cardholders to enjoy this benefit, UnionPay International Co., Ltd. and merchants have the right to refuse to offer discounts to cardholders and their tools, including but not limited to mobile phone numbers, bank card numbers, APP accounts, etc., who use or are suspected of violating the regulations on the use of benefits or illegally obtaining benefits, and to refuse them from participating in any future promotional activities of UnionPay International.
10. User participation in the use of rights and interests shall be deemed as understanding and agreeing to this service policy. All time points for this equity service are based on the UnionPay International backend system time (Beijing time).
11. This benefits and services are provided by Dining City. In case of various issues related to process usage, cardholders can call the service hotline at 021-31076100 for inquiries; Service hotline customer service hours: Monday to Friday 9:00-18:00 (excluding statutory holidays), or send an email to the customer service email info@diningcity.asia . If you need any assistance, please call 86-21-31076100 (Mon to Fri: 9:00 to 18:00 UTC+8). If you have any other question, please contact UnionPay Customer Service Hotline: 95516 (located in Chinese Mainland) or refer to http://www.unionpayintl.com/en/serviceCenter/hotline/ (located outside Chinese Mainland).
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Exception Clause:
1. The terms and conditions of the promotion is applicable to the merchant. Details can be consulted from customer service staff. 2. UnionPay International is neither vendors nor service providers, thus UnionPay International is not responsible for the products or services provided by the merchant. Any obligations and liabilities relating to such products or services and all auxiliary services shall be borne by the merchant. 3. Merchants and/or offer may be affected by COVID-19. Details shall be subject to the announcement of the merchant. 4.The design, text, images and links contained in this page shall only be used, permitted by UnionPay International, for the purpose of promoting the corresponding activities of UnionPay International. After the end of the promotion, the link and other related content will be invalid. If used, please delete it immediately. Unionpay International shall not be liable for the consequences or damages incurred as a result of any failure to delete it in time or unreasonable use.