UnionPay International Co., Ltd.
HQ

Address1: Building B, Poly Plaza, No.6 Dongfang Road, Pudong New District, Shanghai, China
Tel:86-21-20265666
Fax:86-21-20265959

Address2: 16/F, China Financial Information Center , 18 Dongyuan Road, Pudong New District, Shanghai, China
Tel:86-21-20265533

Shenzhen Data Center

Address: 19/F, 20/F, China Life Insurance Building, 123 1st Fuhua Street, Futian District, Shenzhen, Guangdong, China
Tel:86-755-33021010

For frequently asked questions, please click “Help Center”. If you have any other questions concerning card usage, please dial 95516 or our overseas hotlines.
  • General Manager Cai Huiming

    Singapore

    Scope of business: Southeast Asia

    Add.: 12 Marina Boulevard, #16-06, Marina Bay Financial Centre, Tower 3 Singapore 018982

    Tel.: +86-021-20265946

    Fax: +65 6538 3353

  • General Manager Shao Min

    Hong Kong, China

    Scope of business:Hong Kong SAR & Macau SAR, South Asia

    Add.: 20/F., Bank of East Asia Harbour View Centre, 56 Gloucester Road, Wanchai, Hong Kong

    For Business Cooperation: +852-36522600

    Local Customer Service Hotline: 800-967-22

    Fax:+852-36522699

  • General Manager James Yang

    Middle East

    Scope of business: Middle East, West Asia, Pakistan, Turkey

    Add.: Office309, Building 10, Dubai Internet City, Dubai, UAE. P.O Box:501900

    Tel.: +61-2-92508899

  • General Manager Miriam Park

    South Korea

    Scope of business: South Korea, Mongolia

    Add.: East Tower 16F, Mirae Asset CENTER1, 26 Eulji-ro 5-gil, Jung-gu, Seoul

    Tel.: +82-2-64882888

    Fax: +82-2-64882884

  • General Manager Pan Dong

    Japan

    Scope of business: Japan

    Add.: Toranomon Hills Mori Tower 21F, 23-1 Toranomon 1 cho-me, Minato-ku, Tokyo, Japan 105-6321

    Tel.: +81-3-6731-1100

    Fax: +81-3-6731-1990

  • Principal
    Yao Liang

    Taiwan China

    Scope of business: Taiwan, China

    For Business Cooperation: +86-21-20265730

    Local Customer Service Hotline: 00801863287

  • General Manager Sasha Fan

    Kazakhstan

    Scope of business: Central Asia & Caucasia

    Add.:15, Al-Farabi Ave, BC Nurly Tau, block 4V, 12th floor, office1206, Almaty, 050059, Kazakhstan

    Tel.:+7-4952131102

  • General Manager Yang Wenhui

    France

    Scope of business: Europe

    Add.:27, avenue de l’Opera, 75001, Paris

    Tel.:+33-1-70385283

  • Assistant General Manager Constantin Xia

    Russia

    Scope of business:Russia

    Add.:125047,Russia.,Moscow, Lesnaya St., 9

    Tel.:+7-4952131105

  • General Manager Chen Jing

    America

    Scope of business:United States and Canada

    Add.:208 Plaza 10, Harborside Financial Center, Jersey City, NJ 07311

    For Business Cooperation: +1-201-5775470

    Local Customer Service Hotline: 866-567-5516

    Mail:amadmin@unionpayintl.com

    Fax:+1-201-5775480

    We may have limited access to our office phones during the pandemic. Should you have any inquiries, please send an email or call Customer Service Hotline. We will get back to you ASAP.

  • Assistant General Manager Wang Ping

    Mexico

    MexicoScope of business:Latin America

    Add.:14th floor, 483 Paseo de la Reforma,Mexico City, 06500, Mexico

    For Business Cooperation: 0052-55-28816682

    Mail: laadmin@unionpayintl.com

    We may have limited access to our office phones during the pandemic. Should you have any inquiries, please send an email or call Customer Service Hotline. We will get back to you ASAP.

  • Deputy General Manager (Overseeing Day-to-Day Activities) Jian Jiangtao

    Australia

    Scope of business:Oceania

    Add.:Suite 2, Level 41, Tower One, International Towers Sydney, 100 Barangaroo Avenue, Sydney NSW 2000 (Sydney) 1914, Level 19, 180 Lonsdale St, Melbourne, VIC 3000 (Melbourne)

    Tel.:+86-021-20265664

    E-mail: southpacific@unionpayintl.com

  • General Manager Zhang Luping

    South Africa

    Scope of business:Africa

    Add.:7B-2, Sinosteel Plaza, 159 Rivonia Road, Sandton, Johannesburg, Republic of South Africa

    Tel.: +27102860199

    E-mail:africa@unionpayintl.com