UnionPay services since December, 2014
Local service hotline N/A
Burundi – Heart of AfricaIn the mid-east region of Africa and at the south side of the equator, Burundi has its total area being 27,834 square kilometers, and borders on Rwanda to the north, Tanzania to the southeast, Congo (Kinshasa) to the west and Tanganyika Lake to the southwest. There are quite a few plateaus and mountains in Burundi, the most of them shaped by plateaus at the east side of East African Rift Valley. The average altitude nationwide is 1600 m, for which Burundi is also known as the “Country of Mountains”. As the “Heart of Africa”, Burundi features pleasant climate, four seasons as spring, abundant rainfall, ranking to be a good place for tour and sightseeing. Why not take your UnionPay cards (card number starting with 62) to appreciate the local conditions and customs in Burundi.
Cash withdrawalNow, some ATMs in Burundi accept UnionPay cardsfor cash withdrawal.
Please refer to the latest government policy on overseas cash withdrawal viaUnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cashwithdrawal limit from respective issuers and/or ATM may apply. Please consultyour issuer on the possible cap on the amount. You may split your withdrawalsinto several times which comply with the limit(s).
ATM commission fee consists of two separate fees:
(1) Service fee charged by the issuer: please consult your issuer for details.
(2) Service fee charged by the ATM acquirer in Burundi: some ATMs will charge commission fee, which is charged by the local banks in Burundi and which has nothing to do with UnionPay or the issuer.
Cash withdrawal via debit card results in a lower commission fee.
Select PINs that cannot be easily guessed by anyone.
Never disclose your PIN to anyone who claims to represent the bank or the police.
Be alert to your surroundings before conducting any banking transactions.
Keep a close eye on your credit card during transaction to avoid any illegal activities.
If your UnionPay card has been stolen/lost, please inform the issuer immediately.