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UnionPay services since January, 2009
Local service hotline011-800-800-95516 (landline call only)1-877-470-6287In Canada, UnionPay cards are accepted at over 500,000 merchants and over 90% of ATMs. -
Canada – Country of Maple LeavesCanada - Land of the Maple LeafAs the northernmost country in the Americas, Canada boasts a unique and refreshing summer and stunning autumn foliage. The vast expanse of Canadian territory contains countless natural wonders, creating an incomparable and charming natural landscape. How can you make your trip to Canada affordable and easy? Bring your UnionPay card (card numbers starting with 62) to enjoy exclusive benefits and services.Canada Travel Guide with UnionPayEnjoy UnionPay benefits in the following shopping districts: Vancouver's downtown shopping district, McArthurGlen Designer Outlet, Toronto's Bloor Street shopping district, and Yorkdale Shopping Center in North York.For leisure activities, highly recommended are the Hornblower cruise at Niagara Falls, a visit to the Capilano Suspension Bridge in Vancouver, Banff National Park in Alberta, witnessing the northern lights in Yellowknife, exploring the ancient castles in Quebec City, and whale watching in Halifax.Don't forget to try Canada's specialties, including icewine and maple syrup.
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Enjoy Canada with UnionPay services and privileges
In Canada, UnionPay cards are accepted at the shops, hotels, franchised stores most frequented by tourists. Over 90% of the local ATMs accept UnionPay cards for withdrawing Canadian Dollar.
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POS acceptance
In Canada, any merchant displaying the can accept UnionPay cards. However, some merchants may not have the signage displayed, so cardholders are encouraged to present their UnionPay cards and ask the cashier if they accept UnionPay.
Featured merchants include high-end apparel brands such as Canada Goose, Moose Knuckles, Arc'teryx, lululemon, Hermes, MaxMara, Brooks Brothers, Hugo Boss, Louis Vuitton, Coach, and Burberry;
luxury department stores including Holt Renfrew, Hudson's Bay, and Harry Rosen; jewelry and watch stores such as Tiffany & Co., Rolex, Cartier, Birks, Montecristo, SIBA, Royal De Versailles, Humbertown Jewellers; duty-free shops at Vancouver and Toronto airports; high-end car dealerships in Vancouver and Toronto; high-end Chinese restaurants in Vancouver; duty-free shops at Montreal and Calgary airports, and Save On Foods etc.
If using a co-branded card, it is recommended that the cardholder proactively request the cashier to choose the UnionPay network to ensure the benefits of the UnionPay
Note: Some Canadian acquiring institutions will route transactions through their default routes (without going through the UnionPay network), and are not subject to the selection of merchants or cardholders. The actual transaction network is subject to the actual transaction result.
It is recommended to use a UnionPay debit card for large purchases. Some issuing banks may have set consumption limits, please contact the issuing bank to resolve.
If you are a merchant and intends to accept UnionPay cards in Canada, please click here.
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Cash withdrawal
In Canada, UnionPay cards can be accepted for withdrawing Canadian dollar at over 90% ATMs. Most ATMs offer Chinese interface. ATMs with the following logos on the machine or screen can all accept UnionPay cards:
Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).
--ATM Address Query (ATM is called ABM in Canada)Click here to query the detailed addresses of CIBC branches and ATMs.Click here to query the detailed addresses of Scotiabank branches and ATMs. For more information about Scotiabank, please click here to log in the website of Scotiabank.Click here to query the detailed addresses of BMO branches and ATMs.Click here to query the detailed addresses of RBC branches and ATMs.Click here to query the detailed addresses of ICBC (Canada) branches and ATMs.Click here to query the detailed addresses of BOC (Canada) branches and ATMs.Click here to query the detailed addresses of TD branches and ATMs.Cash Withdrawal Examples
If you deposit RMB into a domestic-issued Bank of China debit card with UnionPay logo only and withdraw CAD 1,000 at an ATM of Scotiabank in Canada, UnionPay will convert the CAD amount into RMB amount based on the market exchange rate of the day and the RMB amount will be debited from your according RMB account by the issuer immediately. The commission charge for cash withdrawal consists of two parts, i.e. a commission fee of RMB 15 charged by Bank of China, and a service fee of CAD 3 charged by Scotiabank. -
Charges
ATM commission fee consists of two parts:
(1)Service fee charged by the issuer: please consult the issuer for details.
(2)Service fee charged by the ATM acquirer in Canada: some ATMs will charge commission fee, which is charged by the local banks in Canada and which has nothing to do with UnionPay or the issuer.
Cash withdrawal via debit card results in a lower commission fee. -
Tips
Select PINs that cannot be easily guessed by anyone.
Never disclose your PIN to anyone who claims to represent the bank or the police.
Be alert to your surroundings before conducting any banking transactions.
Keep a close eye on your credit card during transaction to avoid any illegal activities.
If your UnionPay card has been stolen/lost, please inform the issuer immediately.