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UnionPay services since October, 2008Local service hotline 00-800-800-95516In Denmark, UnionPay cards are accepted at over 90% merchants. Nordea and Euronet ATMs accept UnionPay card for cash withdrawal. -
Denmark – Village of Fairy TaleDenmark is one of most ancient kingdoms in Europe, and serves as the bridge connecting Continental Europe and Scandinavia peninsula. Known as the “Village of Fairy Tale”, the ancient Denmark also possesses splendid castle, poetic pastoral style and magnificent glacier of Greenland. You can taste KJELDSENS Butter Cookies, play LEGO building blocks, and then follow Andersen to recall the beautiful memory of childhood. Why not take your UnionPay card (card number starting with 62) to explore more funs in the “Village of Fairy Tale”?
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POS acceptanceMerchants with the signage of
all accept UnionPay cards, including supermarkets, restaurants, hotels, department stores, jewelry and clock stores, brand stores, duty free shops, and shops at the airports and in Bicester Village. Some merchants may have yet to put up the UnionPay signage, cardholders can show their UnionPay cards upon the till and inquire about UnionPay acceptance.
When using co-branded cards, you are advised to choose UnionPay as the routing option to be benefited from the special offers and services provided by UnionPay.
Note：Some UnionPay card acceptors or acquirers route co-branded cards to corresponding card shcem according to the card BIN, which means co-branded cards transactions aren't routed to UnionPay without selection by cardholders and merchant cashiers. Please refer to the transaction results for the information about transaction routing.
Paying with UnionPay credit card at some local merchants requires no PIN.Cardholders can complete the payment following the instruction of the cashier.You can also refer to relative service guide at "Help Center-Card-using Instructions-Service Guide for Overseas Using of UnionPay Credit Card without PIN". -
Cash withdrawalIn Denmark, UnionPay cards are accepted at the ATMs of Nordea and Euronet.For ATM location of Nordea, pls refer to https://bank.nordea.dk/webapp-pages/filialer-pengeautomater.html#searchPlease refer to the latest government policy on overseas cash withdrawal viaUnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s). -
ChargesATM commission fee consists of two separate fees:
(1) Service fee charged by the issuer: please consult your issuer for details.
(2) Service fee charged by the ATM acquirer in Denmark: some ATMs will charge commission fee, which is charged by the local banks in Denmark and which has nothing to do with UnionPay or the issuer.
Cash withdrawal via debit card results in a lower commission fee. -
TipsSelect PINs that cannot be easily guessed by anyone.
Never disclose your PIN to anyone who claims to represent the bank or the police.
Be alert to your surroundings before conducting any banking transactions.
Keep a close eye on your credit card during transaction to avoid any illegal activities.
If your UnionPay card has been stolen/lost, please inform the issuer immediately. -
Introduction of Overseas Tax RefundTax Refund Procedure:UnionPay tax refund procedure varies slightly from country to country due to each country's tax refund regulations or the user's choice of tax refund method.① Get the Tax Refund Form upon purchase over a specified minimum amount (inclusive), select UnionPay card (card number starting with 62) to receive the tax refund.② Pass Customs inspection before departure (get the Tax Refund Form stamped or scanned).③ Deliver or mail the tax refund forms and invoices (reminder: for future query and retrospection, please record the information, photocopy or photo is preferred, in Tax Refund Form and invoice before delivering or mailing the documents). -
More considerate services offered by UnionPay CardUnionPay Card Emergency Cash Assistance ServiceUnionPay cardholders can call the hotline of the issuing bank or local UnionPay hotline to apply for an emergency cash assistance capped at the equivalent of USD 5,000 if they are experiencing emergencies like lost or malfunctioning cards.Find More:
