UnionPay International Co., Ltd.

Address: Building B, Poly Plaza, No.6 Dongfang Road, Pudong New District, Shanghai, China

Shenzhen Data Center

Address: 19/F, 20/F, China Life Insurance Building, 123 1st Fuhua Street, Futian District, Shenzhen, Guangdong, China

For frequently asked questions, please click “Help Center”. If you have any other questions concerning card usage, please dial 95516 or our overseas hotlines.
  • Singapore

    Scope of business: Southeast Asia

    Add.: 12 Marina Boulevard, #16-06, Marina Bay Financial Centre, Tower 3 Singapore 018982

    Tel.: +65 6329 1111

    Fax: +65 6538 3353

    If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP

  • Hong Kong, China

    Scope of business:Hong Kong SAR & Macau SAR, South Asia

    Add.: 20/F., Bank of East Asia Harbour View Centre, 56 Gloucester Road, Wanchai, Hong Kong

    For Business Cooperation:852-36522600

    Local Customer Service Hotline: 800-967-222


    Fax: 852-36522699

  • Middle East

    Scope of business: Middle East, West Asia, Pakistan, Turkey

    Add.: Office307, Building 10, Dubai Internet City, Dubai, UAE. P.O Box:501900

    Tel.: +971-4-5687066


  • South Korea

    Scope of business: South Korea, Mongolia

    Add.: 7Fl., Korea Chamber of Commerce & Industry Building, 39 Sejong-daero, Jung-Gu, Jung-gu, Seoul, 100-743, Korea

    Tel.: +82-2-6050-2888

    Fax: +82-2-6050-2884

  • Japan

    Scope of business: Japan

    Add.: Toranomon Hills Mori Tower 21F, 23-1 Toranomon 1 cho-me, Minato-ku, Tokyo, Japan 105-6321

    Tel.: +81-3-6731-1100

    Fax: +81-3-6731-1990

  • Taiwan, China

    Scope of business: Taiwan, China

    For Business Cooperation: +86-21-20265730

    Local Customer Service Hotline: 00801863287

  • Kazakhstan

    Scope of business: Central Asia & Caucasia

    Add.:AL-Farabi 15,Nurly Tau 4V, 1206,Almaty, Kazakhstan

    Tel.:+7 727 3115643 +7 727 3115641

  • France

    Scope of business: Europe

    Add.:27, avenue de l’Opera, 75001, Paris




    If you cannot reach out to us via company phone number, please send an email or call Customer Service Hotline. We will get back to you ASAP.

  • Russia

    Scope of business:Russia

    Add.:125047,Russia.,Moscow, Lesnaya St., 9


  • America

    Scope of business:The Americas

    Add.:208 Plaza 10, Harborside Financial Center, Jersey City, NJ 07311


  • Mexico

    MexicoScope of business:Latin America

    Add.:14th floor, 483 Paseo de la Reforma,Mexico City, 06500, Mexico

    For Business Cooperation: 0052-55-28816682

    Mail: laadmin@unionpayintl.com

  • Australia

  • South Africa

    Scope of business:Africa

    Add.:7B-2, Sinosteel Plaza, 159 Rivonia Road, Sandton, Johannesburg, Republic of South Africa

    Tel.: +27102860199